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Why does my proxy order say Activating?

It means we have your payment and are getting the proxy ready. As soon as the status turns to Active, the login details show up under My passes in My info. Should activation fail, we return every cent of the order to your balance.

Still stuck?

Write to us in the Contact us tab of My info and the reply appears on that screen. You can ask before buying a pass, too.

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You can fill the cart before you sign up. Create the account when you check out.