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Can I get my money back on a VPN pass?

Yes, for the first VPN pass on your account, if you request it within 7 days of purchase. Send the request through the Contact us tab. Each account can use this once, and the refund is credited as balance rather than paid out in coins.

Still stuck?

Write to us in the Contact us tab of My info and the reply appears on that screen. You can ask before buying a pass, too.

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Add only the time you need

You can fill the cart before you sign up. Create the account when you check out.