How long until a top-up is credited?
In most cases the money appears a few minutes after the chain confirms the payment. Heavy traffic on a chain can stretch that out. Match the coin and the network to what the checkout page shows; a payment sent another way may be hard for us to link to your account.
Still stuck?
Write to us in the Contact us tab of My info and the reply appears on that screen. You can ask before buying a pass, too.
Contact usAdd only the time you need
You can fill the cart before you sign up. Create the account when you check out.