My new device says no slots are free.
Every slot on your pass is in use by devices that are still connected. Disconnect the VPN on one of them and try the new device again. If a device died or dropped off the network, its slot can stay taken for a few minutes before it frees up.
Still stuck?
Write to us in the Contact us tab of My info and the reply appears on that screen. You can ask before buying a pass, too.
Contact usAdd only the time you need
You can fill the cart before you sign up. Create the account when you check out.