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My top-up hasn't shown up after an hour.

Share the transaction ID (TXID) with us in the Contact us tab, and we'll look up that payment. Top-ups are credited only after the network confirms them, and confirmation takes longer on some coins.

Still stuck?

Write to us in the Contact us tab of My info and the reply appears on that screen. You can ask before buying a pass, too.

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Add only the time you need

You can fill the cart before you sign up. Create the account when you check out.