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Can I recover a lost password or token?

No, we can't recover either one. With no email from us there is no reset link, and nothing lets us prove who an account belongs to. If you're locked out, you'll need to open a new account, which is why sign-up keeps asking you to save your details.

Still stuck?

Write to us in the Contact us tab of My info and the reply appears on that screen. You can ask before buying a pass, too.

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Add only the time you need

You can fill the cart before you sign up. Create the account when you check out.