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Setting up the iPhone and iPad app

The iPhone and iPad app is still in preparation and is not on the App Store yet. When it's ready, the way to get it will be posted under My info > Get the apps. The steps and screens on this page describe the app as it's planned, so you know what to expect.

Supported versions · iOS or iPadOS 15 or later.

Install and connect

  1. 1Pay for a VPN pass in your cart using your balance.
  2. 2Sign in at vpnpass.shop and open My info > Get the apps.
  3. 3Follow the iPhone and iPad instructions shown there to install VPNPass.
  4. 4Open the app and sign in the way you signed up: email and password, or your account token.
  5. 5A prompt will ask permission for a new VPN profile: pick Allow, then use Face ID, Touch ID or your passcode.
  6. 6Tap a city, then the big button in the middle.

What does the app look like?

One screen holds a large connect button, your favorite servers and the full city list. WireGuard is the default and works well for daily use. IKEv2 is built into iOS and often holds on better on a moving train or bus where the signal keeps cutting out.

With a Plus or Pro pass, ad, tracker and malicious site blocking applies to every app on the phone, including games and news apps, because requests are filtered on our DNS servers before they load.

Which settings should I turn on?

Auto reconnect is worth switching on. After the phone wakes up or moves from Wi-Fi to mobile data, the VPN comes back without you opening the app. It makes the biggest difference if you join public Wi-Fi often.

Notice the battery draining faster? Stay on WireGuard. Of the three protocols, it uses the least power in the background.

The VPN icon doesn't show up

Check Settings > General > VPN & Device Management: VPNPass should be the active configuration. If it is and nothing changes, delete the configuration on that screen and sign in to the app again.

In Low Power Mode, iOS can take longer to reconnect after the phone has been idle. If you find the VPN off, open the app once and it reconnects.

FAQ for this device

iPhone plus iPad: one slot or two?

Two, if both are online at once. Your pass has 6 slots on Basic, 10 on Plus or 12 on Pro.

Can I install the iPhone app today?

Not yet. We're still building it, and you won't find it on the App Store for now. Installation instructions will go up under My info > Get the apps when it's done.

Is data on the VPN capped?

No. VPNPass puts no limit on how much data you use over Wi-Fi or mobile data. Your carrier's own data plan still applies.

Add only the time you need

You can fill the cart before you sign up. Create the account when you check out.