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Mac app setup guide

The Mac app keeps a small icon in the menu bar. Most of the time that is all you touch: click it to connect, disconnect or jump to a recent server. The full window is for settings and the complete city list. The Mac app is not out yet. When it is, it will appear under My info > Get the apps for accounts with an active VPN pass.

Supported versions · Any Mac that can run Monterey (macOS 12) or a newer release.

Install and connect

  1. 1Check out a VPN pass from your cart, paying with your balance.
  2. 2Open My info > Get the apps and download the Mac file.
  3. 3Double-click what you downloaded and drop VPNPass in Applications.
  4. 4Start VPNPass and sign in the way you signed up: email and password, or your account token.
  5. 5macOS will ask before adding a VPN configuration. Say yes with Allow; Touch ID or the Mac's login password confirms it.
  6. 6Click the VPNPass icon at the top of the screen, pick a city and connect.

What's in the menu bar, and what's in the window?

The menu bar icon changes color with the connection state and lists the last few servers you used. Open the main window to browse every city, change the protocol, or set up the kill switch and split tunneling.

On Plus and Pro, ad, tracker and malicious site blocking happens on our DNS servers. That means it covers Safari, Chrome, Firefox and any app on the Mac without a browser extension.

How should I set it up on a MacBook?

A laptop that moves between home, office and coffee shop changes networks several times a day, and each change opens a short gap. Keep the kill switch on so nothing slips out during that gap. WireGuard usually reconnects before you finish typing your password after opening the lid.

AirPlay to a TV or speaker, file sharing with another Mac at home, and office tools that only accept your company IP tend to work better outside the tunnel. Put those in split tunneling.

Connect does nothing. What now?

Most often the VPN configuration was never approved, or the prompt was closed. Go to System Settings > VPN, delete the VPNPass entry, then sign in to the app again so macOS asks a second time.

Old antivirus tools and VPN apps you no longer use can leave network extensions behind. If websites fail only while VPNPass is connected, look through the network extension list in System Settings and switch off the leftovers.

FAQ for this device

If I use a Mac and an iPhone, is that two devices?

Yes, while both are online they take two slots. That leaves 4 more on Basic, 8 on Plus and 10 on Pro.

Do I need a separate download for an Intel Mac?

No. The same app is built for both Apple silicon and Intel on macOS 12 or later. If the file still won't open, send your Mac model through My info > Contact us.

Does VPNPass see my Mac password during setup?

No. macOS asks for it because adding a VPN configuration changes system settings. The check happens on your Mac and the password is never sent to us.

Add only the time you need

You can fill the cart before you sign up. Create the account when you check out.